Virgin Active Nottingham

Low Level Station, The Great Northern Close, London Road, Nottingham
5 vertinimų
6.40/10.00
+44 115 988 4747

Virgin Active Nottingham žemėlapyje

Įvertinimas

M Murray (08.11.2017 16:56)
Pretty decent. Lack of jacuzzi massively lets this gym down. The whole swimming and ‘spa’ area feel very public swimming pool-esque.
Alex M (12.10.2017 11:21)
The good: very clean, friendly staff, and great facilities.
The bad: the pool is very shallow and a little small.
Jon Tolley (26.09.2017 15:57)
I joined the gym after having had a serious injury and wanted to my fitness levels back. I was encouraged that they seemed knowledgeable and informative and eager to help me. Following joining I signed up to multiple personal training sessions to assess me (at great expense). This happened but from there on in, everything failed. It took multiple attempts to get the promised follow up training plan from my personal trainer and by the time I finally got it (over a month after doing the sessions), I could not remember the appropriate techniques to get it right. I tried to get assistance but to no avail. I did not want to pay more for the same level of service so just used the pool but found myself taking very expensive swims and preferring to run on the streets for free in the end without ever getting to the route course of my initial injuries. Having made 2 calls to try and cancel my membership I was made to go through a lengthy procedure to make this happen rather than them take action, take my details and get the bottom of the problem to try and retain my membership and find out why I was cancelling. In the end I cancelled my own DD to get a response so they then wrote to me! This meant I again had to take my own action to call them and resolve. Still no call back. Eventually they contact me wanting extra for the remaining few days of membership following cancellation (5days) and the membership team ended up arguing with me. I'm sat in an office surrounded by marketeers and sales. They were absolutely astounded that the person let the call get to that level and still never once wanted to get to the bottom of why or see it as a positive as to how they can improve their systems. Go to the new council gym or Holme Pierpont. Half the price, friendly staff and no pretense.
Jon Marris (06.09.2017 20:31)
Great gym with pool facilities. Massive gym area with tons of kit for all abilities and needs.
Catherine Stewart (21.07.2017 15:15)
Upscale gym - it has a large gym floor, two studios, a ladies only section, two swimming pools, sauna, steam room and a cafe. The equipment is modern and in good condition, the staff are very friendly and there is an excellent variety of classes to attend.

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