Mummy's Physio
| 7-9 Eccleston Street, London, London |
4 vertinimų
7.00/10.00 |
|
+44 20 7125 0262 |
|
Mummy's Physio žemėlapyje
Įvertinimas
Agnes HUGU (15.08.2017 16:58)
The team is very good. From the receptionist to thé therapsits. I Saw thé osteopath for my back and thé physio for my pelvic floor réhabilitation. Both very professional, caring and understanding of what was my issue. I will use them again. But for nos i amis back to sport without worries
The team is very good. From the receptionist to thé therapsits. I Saw thé osteopath for my back and thé physio for my pelvic floor réhabilitation. Both very professional, caring and understanding of what was my issue. I will use them again. But for nos i amis back to sport without worries
Josef Pihera (09.05.2017 12:37)
The actual physio sessions for my wife were fine, but I had a terrible experience dealing with them over the phone.
We have received an invoce which listed the sessions and payments from the insurance company. For some reason, few of the payments from the insurance company were missing. I tried to ask the lady over the phone why the records do not match. I suggested we could discuss this in person but the lady whom I talked to refused it and insisted on solving it via phone. The lady was quite rude, she would yell at me, interrupt me in the middle of a sentence and eventually mocking me if I know what the word "excess" means. Eventually, she sent another invoice where all the payments were listed. I feel I was not treated with respect and we decided not to use their services any more.
------
I'd like to follow up on this: Their manager called me, apologized and promised to investigate this. I do appreciate that.
The actual physio sessions for my wife were fine, but I had a terrible experience dealing with them over the phone.
We have received an invoce which listed the sessions and payments from the insurance company. For some reason, few of the payments from the insurance company were missing. I tried to ask the lady over the phone why the records do not match. I suggested we could discuss this in person but the lady whom I talked to refused it and insisted on solving it via phone. The lady was quite rude, she would yell at me, interrupt me in the middle of a sentence and eventually mocking me if I know what the word "excess" means. Eventually, she sent another invoice where all the payments were listed. I feel I was not treated with respect and we decided not to use their services any more.
------
I'd like to follow up on this: Their manager called me, apologized and promised to investigate this. I do appreciate that.
Stephanie Lematin (12.02.2017 23:47)
Just like our kine in France, the treatment i had was even better than the one i had after my first pregnancy.
Just like our kine in France, the treatment i had was even better than the one i had after my first pregnancy.
Resham Parikh (06.02.2017 19:37)
I've been going to physio for pelvic pain for 1 year in New York and booked an appointment to handle a flare up. The physio did not properly examine me to determine where the pain was coming from, and during the session my pain got worse. I had vocalized this, but the physio was unconcerned. The next day, my pain had quadrupled - it felt the first time I ever had the pain as though all the treatment I had done for the last year had gone down the drain. I called and emailed to ask to speak with someone about how to manage or reduce this pain, and received no response for 4 days. Then only when I asked to cancel my future appointments did the physio write back to merely say that the physio should not have caused me pain and that I should go to a GP because it must be something else!
I think we all know that chronic pain can be aggravated by improper treatment. I did not just put of the blue, when I did nothing other than see a new physio, have a horrible flare up. Stay away from this business at all costs - they are not here to help you.
I've been going to physio for pelvic pain for 1 year in New York and booked an appointment to handle a flare up. The physio did not properly examine me to determine where the pain was coming from, and during the session my pain got worse. I had vocalized this, but the physio was unconcerned. The next day, my pain had quadrupled - it felt the first time I ever had the pain as though all the treatment I had done for the last year had gone down the drain. I called and emailed to ask to speak with someone about how to manage or reduce this pain, and received no response for 4 days. Then only when I asked to cancel my future appointments did the physio write back to merely say that the physio should not have caused me pain and that I should go to a GP because it must be something else!
I think we all know that chronic pain can be aggravated by improper treatment. I did not just put of the blue, when I did nothing other than see a new physio, have a horrible flare up. Stay away from this business at all costs - they are not here to help you.
