Copthorne Hotel Birmingham

Paradise Circus Queensway, Birmingham
5 vertinimų
3.60/10.00
+44 121 200 2727

Copthorne Hotel Birmingham žemėlapyje

Įvertinimas

Christopher Cottell (03.11.2017 20:04)
Had a glass of water. Smelled of stale beer. Mini croissant were nice though
Andy Stamp (25.10.2017 23:01)
Staff were very nice. That's why I have rated it so highly. Exceptionally dated decor. Peculiar menu (part Chinese takeaway part pub grub). My room, while tidy, was not comfortable. Very loud air con unit, extension lead cable tied to the dressing table and a handheld fan disguised as a hair dryer. Smelt quite strongly of cigarette smoke in the cupboard as well which wasn't very pleasant. Bathroom was not finished to a very high standard either looked a bit of a botch job. Wouldn't stay here again.
Carl Abrams (18.10.2017 10:00)
Birmingham... A building site...

Eventually found the hotel to be told the car park is full but there is a NCP "over there"... "Yes, the other side of the dual carriageway and all those roadworks". 20 minutes later, arguing with a parking app (guess I'll find out who won...) and then finding the car park exit door locked.

Circuitous route back to the hotel and check-in. Great. Bed. Need sleep.

Squeaky, clunky lift to find my door entry card doesn't work. Back to reception and manager provides another key card and offers to help. "No thanks, it'll be fine". Guess what. Can't get in... Back to reception...

Two more new key cards and the manager and I'm in! I'm not worried, I intend to sleep and then leave. I'll not need to get back in.

Bloody hell, it's hot! Radiator valve is busted so unable to turn the radiator off. Open window but traffic noise is full on and a loose manhole cover means I'll put up with the heat.

Traffic starting to quieten down. Hooray at last something is going well! Well... Why had the traffic silenced? Because the road is closed. Why is the road closed?

TO ALLOW THE FOR THE JACK HAMMER TO DIG UP THE LOOSE MANHOLE COVER!

Ok, so not all this is the fault of the hotel but let me list my main areas of concern.

The place is tired. Duck tape patching up carpets along the corridors.
Squeaky, clunky lift - only experienced one working.
Door lock temperamental. Door key cards very flimsy.
Radiator valve broken - couldn't turn it off.
Shower tiles not clean.
Shower curtain doesn't allow much room in the bath.
Window is a real fight to open and close.
Breakfast staff are rushed off their feet - 3 times I asked for coffee ( wish I hadn't - burnt).

In summary? Plenty of choice elsewhere, if you really have to visit central Birmingham. Personally, I'll stay away and fight the morning traffic...
Andy Griffiths (01.10.2017 22:01)
Reception was inviting, rooms were standard but clean and comfy. Bar was u derstagfwd and waited 15 mins to get served. Room service took an hour for 2 cheese sandwiches. Breakfast was really nice. 12noon check out was very nice too. Would stay again
Baber Alvi (04.09.2017 22:27)
Only stayed one night, not a pleasant experience . Kindly save your money and look at another Hotel. The entire experience has been terrible. On breakfast apparently the round table is for show and not for guests. Breakfast is not even worth the visit. Save your extra money.
Not to mention parking across the road is not easy to drive across and there are not maps of direction just all verbal service.
Staff need training, not friendly at all and that includes the Manager.
Good Points were the Beds and rooms were clean.

Pridėti savo vertinimą

Švara
Patogumas
Vieta
Patogumai
Personalas
Kainos ir kokybės santykis