Seehotel Hermitage
| Seeburgstrasse 72, Luzern |
5 vertinimų
6.80/10.00 |
|
+41 41 375 81 81 |
|
Seehotel Hermitage žemėlapyje
Įvertinimas
Sabina Kwong (09.11.2017 00:16)
Great experience. The hotel staff were friendly. The place was clean. And the view is AMAZING.
Great experience. The hotel staff were friendly. The place was clean. And the view is AMAZING.
אליאור דור (25.10.2017 11:30)
Its a clean and fancy hotel. Worth the price. Wifi, clean and comfortable rooms with amazing view! There is a nice bar in the hotel and very cute breakfast zone. The guests will get a free parking spot.
Its a clean and fancy hotel. Worth the price. Wifi, clean and comfortable rooms with amazing view! There is a nice bar in the hotel and very cute breakfast zone. The guests will get a free parking spot.
Sandy BAI (13.10.2017 13:59)
Great lake view from each room. Service is wonderful as well.
Great lake view from each room. Service is wonderful as well.
Raef Rastgoo (02.09.2017 20:03)
Worse hotel ever!! Over price with poor service, if you want to see unprofessional and selfish staffs, please visit this hotel once! In this hotel, if you pay double money , they might give you good service, otherwise they forget even you are exist!! They just sell their views, we checked out on next day of our arrival, few kilometers further we found much better hotel, better price almost 30% less and with same views!
After we asked some of our friends whom visited this hotel, We weren't only guests who saw and experienced this unprofessional service, there were many of other people..
If this hotel need to survive, my strong suggestion, better to change their entire staffs!!
I humbly apologies to my family that I took them here..
Worse hotel ever!! Over price with poor service, if you want to see unprofessional and selfish staffs, please visit this hotel once! In this hotel, if you pay double money , they might give you good service, otherwise they forget even you are exist!! They just sell their views, we checked out on next day of our arrival, few kilometers further we found much better hotel, better price almost 30% less and with same views!
After we asked some of our friends whom visited this hotel, We weren't only guests who saw and experienced this unprofessional service, there were many of other people..
If this hotel need to survive, my strong suggestion, better to change their entire staffs!!
I humbly apologies to my family that I took them here..
Farhad Amini (02.09.2017 19:52)
Worst hotel I have ever been to. Most of their staff is unprofessional, rude and aggressive. They can't even speak English properly. Just after we checked-in they told us we had to pay this "tourist fee" that we didn't know about even when we asked the reception staff about it. Rooms didn't even have basic amenity stuff. They tried to charge us for everything parking included although they didn't say nothing about it (in no other place in the world a hotel will charge you for that). The staff seemed always like they wanted to rip the tourist off.
After the first (and last) night the staff told us that our room had been ceded to other guests and that we had to shift our rooms. After we acceded to do so they told us that we had to wait until three o'clock and see if there was a room available. After rejecting this unacceptable behavior we decided to leave the hotel.
If you want an expensive place, with unqualified staff attending you, getting ripped off and getting an awful service in return visit this hotel. An utter mess!
Views were nice though.
Worst hotel I have ever been to. Most of their staff is unprofessional, rude and aggressive. They can't even speak English properly. Just after we checked-in they told us we had to pay this "tourist fee" that we didn't know about even when we asked the reception staff about it. Rooms didn't even have basic amenity stuff. They tried to charge us for everything parking included although they didn't say nothing about it (in no other place in the world a hotel will charge you for that). The staff seemed always like they wanted to rip the tourist off.
After the first (and last) night the staff told us that our room had been ceded to other guests and that we had to shift our rooms. After we acceded to do so they told us that we had to wait until three o'clock and see if there was a room available. After rejecting this unacceptable behavior we decided to leave the hotel.
If you want an expensive place, with unqualified staff attending you, getting ripped off and getting an awful service in return visit this hotel. An utter mess!
Views were nice though.
