Fairmont Empress
| 721 Government Street, Victoria |
5 vertinimų
8.80/10.00 |
|
+1 250-384-8111 |
|
Fairmont Empress žemėlapyje
Įvertinimas
Andrea Nguyen (10.11.2017 05:31)
Always a pleasant stay. Comfy beds, clean rooms. Provided amendments are a plus. Friendly staff that can cater to your needs and last minute booking changes. The location is very convenient.
Always a pleasant stay. Comfy beds, clean rooms. Provided amendments are a plus. Friendly staff that can cater to your needs and last minute booking changes. The location is very convenient.
Jacobo Franco (04.11.2017 02:49)
Travelled with my team, all colleagues got upgraded, none of them were premier or platinum members but I was and the lobby attendant offered me to upgrade with a fee. I have a premiere membership with a complimentary upgrade and I was not offered that. It made me feel not special at all.
Management turned things around and my stay was fantastic. Great room great service.
Travelled with my team, all colleagues got upgraded, none of them were premier or platinum members but I was and the lobby attendant offered me to upgrade with a fee. I have a premiere membership with a complimentary upgrade and I was not offered that. It made me feel not special at all.
Management turned things around and my stay was fantastic. Great room great service.
David Ng (28.10.2017 23:37)
Never stayed overnight here, but we have experienced the high tea in the afternoon, which offers good food and of course, their renowned Fairmont blend tea. The view of the harbour is beautiful and the service excellent. The high end shops inside this historic hotel have excellent product on display, particularly the jewelry shop that was eyed by my better half.
Never stayed overnight here, but we have experienced the high tea in the afternoon, which offers good food and of course, their renowned Fairmont blend tea. The view of the harbour is beautiful and the service excellent. The high end shops inside this historic hotel have excellent product on display, particularly the jewelry shop that was eyed by my better half.
LastStraw (13.10.2017 02:46)
Gorgeous historic hotel that offers a poor first impression in the lobby. We weren't acknowledged as we stood expectantly with our luggage, meanwhile one desk clerk was on the phone and the other casually chatted at length with someone who may or may not have been a guest who seemed just be waiting there. It felt unwelcoming. After a while, it made us wonder whether we were in the wrong place. Once the first clerk got off the phone, she was friendly and helped us.
Over the following days, the rest of the staff were friendly and helpful. Our suite was splendid, well-appointed, and clean. The hotel interiors and exterior are perfectly romantic, ornate, and full of history. Parking in the garage was conveniently accessible by elevator and out of the rain. Museums were easy walking distance. At times there's a vibe among the staff and other guests that we might not be fancy enough to stay there.
Gorgeous historic hotel that offers a poor first impression in the lobby. We weren't acknowledged as we stood expectantly with our luggage, meanwhile one desk clerk was on the phone and the other casually chatted at length with someone who may or may not have been a guest who seemed just be waiting there. It felt unwelcoming. After a while, it made us wonder whether we were in the wrong place. Once the first clerk got off the phone, she was friendly and helped us.
Over the following days, the rest of the staff were friendly and helpful. Our suite was splendid, well-appointed, and clean. The hotel interiors and exterior are perfectly romantic, ornate, and full of history. Parking in the garage was conveniently accessible by elevator and out of the rain. Museums were easy walking distance. At times there's a vibe among the staff and other guests that we might not be fancy enough to stay there.
Steve Morrow (03.10.2017 11:32)
The afternoon tea is exceptionally delightful! Professional service in a warm and polite manor, beautiful view of the harbour and gorgeous atmosphere. The food is incredible, you'll leave satisfied but wish there was some way to get more of everything. Altogether I feel justfies the cost, it is an experience that cannot be duplicated entirely anywhere else. This has been my second trip there and I cannot wait to go back!
The afternoon tea is exceptionally delightful! Professional service in a warm and polite manor, beautiful view of the harbour and gorgeous atmosphere. The food is incredible, you'll leave satisfied but wish there was some way to get more of everything. Altogether I feel justfies the cost, it is an experience that cannot be duplicated entirely anywhere else. This has been my second trip there and I cannot wait to go back!
