Darlene Dow (21.10.2017 18:10)
I called at 10:05 they told it would take 15 minutes. They didn’t get to my apartment until 10:50. They said they misheard the street number. I asked them why didn’t you call me. They said they did. I replied yes you did, but you called me at 10:46, when I called at 10:05 I called again at 10:30 to see what was going on and you still weren’t here.
Overall incompetent drivers.
Gabby Burroughs (15.07.2017 04:47)
I love this service, I have used them numerous times and I've built a relationship with the main driver! What great people.
brenajoy (15.07.2017 04:45)
BEST DRIVER IN ROCHESTER!
Sant1n1 (25.10.2016 05:17)
If I could give no stars I would!!!! I called this company at 4:30pm for a pickup at 9:30pm and they never showed up. Had me waiting out side for ten minutes in the cold until I gave up not to mention I called them at least 20 times to see what is going on and I only got voice mail. I had to call another company to get home. If you need a good taxi do y call this place you will be waiting your whole life for a cab
Camille Cruickshank (19.02.2016 20:07)
Horrible!!!!! Taxi never came. Made me late for work. When I called back after 30 minutes they told me 10 more minutes. That 10 mins turned into over 40 minutes and they weren't answering the phone anymore.