Nyeshia Hornesby (27.10.2017 19:01)
Although very convenient to downtown, this place has the worst front desk staff I've ever encountered in the community. I was finished with my workout in the circuit the worker at the podium says "hi ma, did you have a good workout ?" I then told him how to address me. He continued to ask me if I worked there. I got on the elevator after telling him no. When my husband and I first started going we had a couple of issues the childwatch program. We bring our 2 year old granddaughter to be watched while we workout. When we raised concerns as to who was watching her, we were told their was trained extensively. By the looks of the young man and woman that's there at the time we were going I had doubts about their training. It's not a very family oriented place in my opinion. We've Decided to check out other options. Very disappointing.
Jason HIlton (21.09.2017 14:52)
Great place. A blessing to the inner city and the community.
Cassandra Kelly (15.07.2017 04:27)
Great place for a workout- use the pool all the time. Wish the other YMCA's had locker and towel service, as this makes it very convenient to do a workout after work, or to cycle over and avoid the hassles of parking. They do offer a 2 hour ticket for the East End garage-- so if you're just in for a class, it won't cost you to park. Staff is nice-- though a lot of the weekend staff doesn't seem to be well versed on various policies and stuff-- and wish they didn't close earlier on the weekends in summer-- that's exactly when some of us want to use the pool and sauna to top off the end of the day. Still, great place. Been going here several months, still haven't done half of what I could. Great variety for everyone.
Trey Love (13.03.2017 20:17)
Worst experience and customer service i have ever seen by the male receptionist! Did not even try to help with having to try the gym out for the first time. Spoke on the phone with a lady in management and advised me we would be fine with our ID and guest pass on our phones. The guy was very short with me and a few other of my guests who were in the process of trying to obtain a guest pass. He ended up disregarding our concern and we left. I do not recommend for first timers!
William Marinucci (12.02.2017 16:00)
The Carlson MetroCenter YMCA is my Y of choice, despite there being closer Y's to me. WHY? It has a steam room (the only Y that has one in this area), and it has an excellent indoor running track. The indoor track is designed to be better than running on concrete, etc. The pool is wonderful and perfect for lap swimming and general swimming. The locker rooms are very large and very clean, as well as the shower room. It even offers a towel service where you can include your gym clothes. They will be washed and ready for you on your next visit. It also has all the physical fitness equipment to meet everyone's needs, and at a great value.
