Power Window Repair (26.10.2017 03:00)
These guys are the best! Of course, I use them whenever I need chemicals, but I had a problem I couldn't fix and they came right to the rescue with the answers and assistance I needed. They didn't even charge me for the help, which was AMAZING! Thanks for being so awesome! We will refer everyone! ~Paul Nagy
Brett Kelly (21.10.2017 03:04)
The reason for the low rating is customer service. After you purchase, it seems you are very low on the priority list for service calls. They seem to have the attitude that you are bothering them if you call for a status update on service requests. Its all about communication which they certainly need to improve. I wouldn't recommend going there for this reason. Bottom line is that the customer service is horrible.
Joe Naylor (11.10.2017 16:21)
Great selection. Kelly is a straight talking guy and will answer all questions. Bought a spa.
Robert Lehman (25.09.2017 19:31)
Today I had delivery of my Iris, Garden Spa. I’m writing to offer my input on how great the delivery process and service was from Shawn Keller.
Although I had measured all my doors for access, on the first attempt of delivery on 8/30/2017, Shawn advised the spa would not make a turn between my front door and through my living room to the back patio. He was very kind and understanding and immediately made arrangements for the spa to be delivered the next day in conjunction with scheduling a crane service to lift the crane over my house to the back patio.
The next day, Shawn arrived at the scheduled time and proceeded to make the necessary operation to have the spa craned in, set up, filled and provided information on maintaining the spa.
Spa World could not have a better individual than Shawn to represent your company. He is professional, courteous and did not rush through the process with me.
I look forward to enjoying my Spa World spa and referring friends if they ask where I purchased it.
Jorn Bates (16.07.2017 20:47)
In search of a Spa, I had visited about 5 other places in the valley and none were even remotely close to the personalized service and education I received at Spa World! They listened to what I wanted and showed me some of the numerous spas they had on site. They didn't try to upsell me into something I didn't need. The experience was one of the best I have had purchasing a major item and if I ever have to replace the spa, I will surely use them again. Also, they are always very patient after the sale when you have a question about something. GREAT PEOPLE!!
