Avis Car Rental

5900 Messer Airport Highway, Birmingham
5 vertinimų
2.40/10.00
+1 205-592-8901

Avis Car Rental žemėlapyje

Įvertinimas

Kyle Van Kooten (14.10.2017 06:24)
Gave me a car with inoperative brake lights and when I asked for another car they told me that I could have that car or no car.
Adam Shelton (03.10.2017 21:28)
I rent cars typically every week as I travel 80-100% for work. I have to rent with AVIS due to a corporate agreement with my company and AVIS. This hasn't typically been an issue, however, this particular branch has been horribly inconsistent with delivery of vehicles and treating customers like we are a an inconvenience to them. 80% of the time, I have to return my car as it reeks of cigarette smoke. I've sometimes had to wait 30-45 minutes for another car drop off when I refuse to take a car they provide that smells so bad.

They also consistently forget to close out receipts, which leaves me on the call with customer service trying to figure out what to do and delays my billing/reimbursement up to another 5 days.

I have overall had a very unsatisfactory service with this company and they have become like a chronic issue I am used to while assigned to a project here in Birmingham due to corporate agreements. I would highly advise you stay away from this and utilize Enterprise or Hertz while in BHAM. I hope senior management addresses this issue quickly and works to win their frequent renters back.
POORNA PAKALA (19.09.2017 01:35)
My recent trip with this rental service is so bad . poor service and old cars with problems .
Brian Kittrell (15.05.2017 15:53)
Rental counter is extremely understaffed with just one agent and long waits. I had an issue for which I needed to contact local office. Could not hear or understand agent. (I understand through several other reviews this is common). I had to drive down to local office again to resolve.
Vanessa Cook (07.11.2016 00:56)
The phone line and operations can never be heard. Please enhance the communication line. It has terrible static and the opposite end wants to inform that they can't hear. I can't hear. I know I'm not the only one experiencing this.

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