American Automobile Association (AAA) - Austin, Texas (TX)

South Town Square, 4970 West Highway 290 #310, Austin
5 vertinimų
6.80/10.00
+1 512-444-4757

American Automobile Association (AAA) - Austin, Texas (TX) žemėlapyje

Įvertinimas

Debra Aldrich (07.11.2017 23:17)
I just called to make an appointment to discuss my policy renewal and was told that only new customers can make appointments. I would have to come in a be seen on a first come first serve basis. That's after waiting weeks for a response to an email. They got one star only because I couldn't post this without giving them at least one star.
Linda Evans (22.03.2017 17:47)
We are booking a lengthy summer trip - airlines, cruise ship, hotels, transfers, excursions: the works. Erica has been great in setting it all up. Several emails and in office visits - very personable, professional, helpful. 24 years with AAA and always a good experience. Thumbs up!
John S (24.07.2016 01:22)
Service is as advertised. AAA towed me 196 miles on a break-down out of city. I was charged $0.00. To take care of everything required a single phone call. When I called a second time to inquire status, the car was already at the destination repair shop.
Lipsi Regalado (26.05.2016 04:25)
I had AAA car insurance for one year and everything went perfect because I paid the full year upfront. This year I'm paying monthly and I've been having the worst experience with AAA Auto customer service. I've had to call repeatedly for the same issue in a matter of 2 1/2 months & the issue is still not resolved and when I asked for a manager he completely repeated everything exactly as the agent before him told me and after an hour on the phone & tired of hearing him go over what I already knew, I asked him point blank if he can help me so I can stay with this policy and not have to go with anothe le insurance, he said coldly & firmly, NO!!! Unbelievably the worst experience ever! I don't recommend AAA Auto insurance if your not planning on dealing with them at all & your just paying for the entire year & they take your money. That's all they've shown me that matters to them!
Louise Hudson (24.10.2015 17:31)
I had prompt and friendly service when l locked up the keys inside of my rental car-- l'm from NC! AAA is a traveler's best buddy! THANKS, AUSTIN AAA!

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