DoubleTree by Hilton Hotel Atlanta Downtown

Peter M (01.11.2017 00:34)
Room was great with a comfortable king sized bed. Balcony included which admittedly doesn't give the best view but you can see CNN and the Skyview Ferris wheel. Valet parking only here at $38 per night which is the going rate for parking downtown. Staffed 24 hours so you have constant secure access to your vehicle. Would stay again

Sally Phillips (29.09.2017 03:39)
Hotel has been newly renovated. It has a neat auto theme and is very clean. The bathrooms are kind of small, but for business travel, it is fine. The staff couldn't be any friendlier. You have to go to the restaurant, I would put it up against any fine restaurant I have ever been to!

F.R. Newbrough (24.08.2017 06:26)
Solid hotel that is renovated. My only complaint is they always tell me they are going to give me breakfast coupons under my door and they never do. I've never had that problem at any other Hilton but its happened repeatedly and I'm a diamond customer. Don't know where the break down is occurring but it should be fixed. Room service is really good and reasonable. I've stayed several times and I consider this a good backup hotel when those downtown properties with more amenities are not available.

Damian M Driver (10.08.2017 20:52)
We were in Atlanta for a family reunion and this was the hotel the committee chose. This hotel has gone under a major renovation. There is a picture of what the hotel look like a long time ago and what it looks like now. The staff was amazing. Very polite, eager to help and did their best to accommodate us when we wanted to change rooms. The location is also excellent being in Downtown Atlanta.

With that said there are still things that need to be worked on. The electronic door locks did not unlock easily and we would spend a couple of tries with the card attempting to enter our room. The safe was extremely small, and the sliding shower door would slide about a quarter open because it was not level splashing water on the bathroom floor. Another problem I had was how expensive on site parking was for guests per night, $32.

Shawanda Edison (26.07.2017 05:09)
Our room was very clean and the decor was nice! But not everyone that works here is nice. Actually only one person(Calvin) was helpful, respectful, and super nice! And not to mention they charge an extra $50/night for a deposit fee that they do not tell you about. Although you get the money back....they immediately charge your card and you don't get it back til about 5 to 7 days. What if that was your spending money or surviving money for your stay??? When I explain to the desk manager that we where not told about that extra charge, he chuckled and said quote: "well ma'am you should have asked"...How would I have known to ask?? Anyways will we stay again?? Yes and only because of location and because my husband loves it. Will I recommend it?? Yes, but only to warn you that ask questions for EVERYTHING!!

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