Aaron Souders (11.10.2017 06:07)
Not worth the money. The "Pathetic Star" hotel is the remnants of what was the Marriott... Stayed here for ten days and not once did they change the sheets or clean the room. When we did ask them for towels they were "out" of clean ones.
They just let the hotel fall apart. Multitudes of broken and or out of service papers every where. Our shower head was held on by zip ties. Room A/C units are semi cool and full of mold. The wall part is falling off all over the hotel.
The lack of attention to the interior and exterior of the entire building just goes to show the management does not care about the place.
I know it's Guam and it takes a while for items to arrive on island, but there is no excuse for not taking care of what you have to make the customers experience nice.
Go to the Westin, Hyatt, Pacific Islands Club.
Ed Lewis (02.10.2017 08:47)
Renewed wedding vows and the ceremony was fabulous. The hotel is in a great location as well. Lot to do within walking distance.
Tracey Kim (26.09.2017 07:30)
The brunch price of $32 a person is a bit much. Sure, it's unlimited mimosas, but the quality of food isn't worth the price.
Victor San Gil (24.09.2017 07:40)
Not bad...rooms are okay. Look a little bit dated, but gets the job done. Food isn't amazing, but far from terrible.
Adam Zamora (06.07.2017 02:52)
I stayed here for quite some time, it was nice. The staff is friendly and helpful. My car battery died they had no problem giving me a jump in the parking lot.
The pool bar is pretty dead most of the time, but still has someone serving there all day.
The pool is nice and the beach right outside the hotel is also very nice with good snorkeling. One thing they didnt tell me when i checked in is that snorkeling gear and kayake/paddle boards are free to rent as long as you are staying here.
Honestly my biggest complaint is my shower in my room dripped all night.
