Novum Hotel Offenbacher Hof

Rodrigo jimenez abad (19.10.2017 20:04)
The location was good, but it was to expensive in my opinion according to the rooms

Reto Schüttel (08.10.2017 16:44)
A little but outdated. But okay for a night's stay.

Daniel Weigandt (14.09.2017 14:01)
3-day stay - not very pleasant.

Room was big and clean even though with minor damages, e.g. broken tiles. Ended up in a room with two single beds and facing the noisy street. Windows, doors and walls have very poor soundproofing, e.g. I could understand what my neighbor was saying on the phone and what people said on the street. TV is extremely small. Location is in quite a shady area. Internet is very slow and any form of browsing was close to impossible.

Service was poor on a number of occasions: No ironing set was in the room and when asking for one, I was being told that they cannot hand it out for safety (fire) reasons. Only option was to hand in my shirts and have the hotel iron them for a fee, which was non-negotiable. No room service / restaurant. No free water on arrival. When checking out, I was wrongly charged for items from the minibar (which I hadn't consumed). Only after the staff had personally verified my statement - by physically walking up to the room - the item was eventually removed from the invoice. The check-out process took almost 10 minutes.

Teddy Liu (31.08.2017 22:15)
Room is ok. Service ok. But the streets nearby are full of graffiti and looks a bit shabby.

Mostafa Elboraie (09.07.2017 13:40)
Clean... good staff... near center

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