Sixt Nîmes

Allée Boissy d'Anglas, Nîmes
5 vertinimų
6.80/10.00
+33 4 11 54 00 53

Sixt Nîmes žemėlapyje

Įvertinimas

amal maghefour dopchie (14.08.2017 16:27)
Accueil professionnel et chaleureux. Disponibilité sans faille. J'ai récupéré le véhicule en 5minutes.
Karin Chien (08.07.2017 12:34)
Our Sixt rental car was broken into while parked near the Pont du Gard. I was pretty shaken up. I called Sixt and the phone rep was very professional. She told me to go to this location to exchange the car. We arrived hoping for helpfulness, but we were treated like a nuisance. One employee suggested my bad luck caused the break-in. The car we got from this location has electronic problems, but we're putting up with it so we don't have to come back here.
Markus Presch (09.08.2015 13:54)
Super!
Gokce Kalayci (30.07.2015 14:04)
I would like to particularly thank to the staff who was working on the 20th and 26th of July at Nimes Sixt Office. If I remember her name correctly Ms Amandine was very very helpful the day of the collection of the car. They have booked an automatic car for me (because it was not in the options on internet- please review that policy and provide the opportunity to chose manual or automatic), she was kind to upgrade me for a slight difference and provide me a manual car.
Quentin Anton (08.07.2014 00:58)
Prepaid for a car at Nimes airport. Terrible customer service.
Their system was frozen and couldn't allow to add another credit card to pay for the authorization. The rude staff at the desk (name is Martial), said we have 2 options:
- go to the other office at Nimes Centre (20 minutes away) and finalize the reservation (that we had pre paid already..)
- get a full refund and rent a car to a concurrent next door
The guy was so useless that we've decided to take the option 2. He ensure us that the refund has been processed and we will get an email confirmation on the Monday (we were Friday so it would make sense). It will take up to 10 days to get the money but the full refund has been made. I've asked him a paper to prove it, he said he had nothing but on his own words 'I don't play we refund, it has been made, everything is in process' (big lie...).
I went next door (Europe car), hire a car without any issue.
Monday comes, still no email so I've called them and spoke to the agency manager (Manon Le Rolland). She was even more rude than the other employee... She didn't even let me speak and conclude that the refund is not processed and I won't get my money back because it was my fault if I couldn't get the car...
I've called customer service (head office), explain the situation and got the refund processed in less than 5 minutes..
Nimes office people are rude, worst customer service ever, lie and try to abuse the customers! NEVER AGAIN!

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