Made In The Shade Kelowna (09.09.2017 17:08)
We had an amazing experience with this beautiful, and cozy spa. Amanda did an outstanding job on the pedicure she provided. She was meticulous, and insisted on perfection. She was also friendly, and respectful.
Would highly recommend, and will be back for sure!
Paisley Podmoroff (06.07.2017 20:25)
I have been a client of mackenzie trewhitt's for about 3 months now and I am so glad I found her at Accenture. The studio is absolutely beautiful , so quaint and cozy !! All of the staff are so welcoming and talented. Mackenzie does the worlds best Brazilian I'm in and out in 15 mins ! My gel nails are my everything and this is the first time in my life I've loved my nails every single time! The shape, color and durability of her work is exceptional :) I highly recommend Mackenzie and Accentual spa as your place to be pampered!! The eminence organics line they carry is also like the best line I've ever tried!! I struggle with hormonal acne and their eighth greens youth serum is like liquid gold!!
Christina Wilson (04.07.2017 20:22)
I've been seeing Mackenzie for over a year now.. always leave more then happy! Done threading, waxing, eyelashes and nails .. it's been really easy for me to get in even with a crazy schedule. Super clean and relaxing environment/atmosphere. :)
alex wright (29.06.2017 21:03)
So my mom has been going here for years, and I decided to get gel nails for once. Now I've been going religiously! Mack is the only one who does my nails and she pays such attention to detail and such a refreshing person to talk to! I've gotten her to thread my eyebrows before and they were perfect, as well as eyelash extensions and again I was super happy! Couldn't ask for a better esthetician! Thanks mack❤️
Cassandra Letkeman (04.06.2017 16:45)
VERY DISAPPOINTED with customer service. I live out of province and called to get my 65 year old diabetic, arthritic mother a manicure. I asked 3 times to have the email (they were sending as the gift) to be sent to me so I could surprise my Mother for Mothers Day. After the transaction was complete the Manager (Teresa) still sent the email to my mother's address. When I said I was disappointed, the manager (Teresa) simply said "What do you want me to do?". Odd answer (guess I was hoping for a sorry) but honestly the damage was done. However no use crying over spilled milk. Gave the Mothers day gift early and my mom was thrilled.
However late Friday night my husband got a call from the Manager (Teresa) and she told him she will be e transferring our money back and won't deal with my abusive mother. I can't say I have ever thought of my mother as abusive but Wow. I was definitely shocked to hear it but OK. I can't recommend this salon as they refused to serve a 65 year old woman. A refund was issued. Mothers Day gift returned. This was a new one for me. #rightorefuseservice.
When I spoke to my mother she said she wasn't sure what to say, she didn't believe there was an issue.
Never the less, we found another place that is happy to give her a nice hour of pampering. Note to self don't always go with first choice and read any reviews. If something starts out wrong, it usually doesn't get better from there. Will be sure to review the new nail salon.
My mother went to Cheek to Chic and there were no issue and mother stated it was such a great experience that she booked another appointment. They received a 5 star from me. I called to ask if there were any issues and the ladies said no my Mother was such a nice lady. So I really don't know what happened at Accentual but I would be careful and make sure you try more that just one nail salon.
