Vivianne Hanneson (04.11.2017 00:35)
Will not recommend this dealer to ANYONE!
Had my car @ Fix-It, they didn’t have a courtesy car so they
called Hertz - We agreed to accident ins. $13.99
They didn’t say that was per day!
Imagine my surprise $205.65 bill!!!
Phoned to inquire - no satisfaction!
Be Aware!
darr3nx (27.09.2017 04:18)
I had said no thank you to their daily coverage and they still tricked my naïveté by still pulling out the policy for the coverage I declined . Sure I should’ve read it more thoroughly but when someone says no thank you to a coverage , you shouldn’t pull out the agreement to it . I trusted them to listen to my word. Instead they took advantage of that and got me to initial a bunch of places without clearly explaining the process . A customer right beside me had the same problem and then the manager implied that I was in it with him to scam them . Even saying that that customer’s concussion caused him to start the argument . I was willingly going to pay them the amount but don’t take advantage of peoples’ naïveté . This experience left a bad taste. I recommend people read what they give you because they don’t reconfirm with you or even tell you what you’re signing . Renters beware.
Tammy C (09.08.2017 04:36)
So lucky they were able to accommodate me at end of day after a car accident. Fast and easy!
Jaylene Smith (10.06.2017 04:20)
I almost rented from this company through ICBC because my truck was written off. That would have been a mistake. The people at this company have been nothing but rude to me all day long. I showed up the morning of my appointment to see if I could get a car on my way to work and they told me to "get out" and "come back when you're supposed to". I had an accident at work and I ended up being 30 minutes late for my appointment. I was then refused a rental after getting into an argument with the girl because I had been late. It's not worth the trouble to rent from this place. Go rent from Clearway, their cars are in better shape, they're much friendlier, and much easier to deal with :)
Kyle Innes (12.05.2017 10:25)
Got a car with them through icbc, and brought it back with the same amount of gas that i got it with. They still charged my credit card $70 for gas even though I've been told that it says on their records that the car was brought back with a full tank. They keep saying they will refund me but i have yet to see that over 2 months later.
Updated: Almost 3 months and many phone calls later, i've been refunded, but it wasnt even half of what they charged me. I would never rent a car from these scam artists again
